The hotel offers amenities for your comfortable stay and unforgettable experiences
Paid Wi-Fi
Parking
Paid parking
24-hour services
24-hour reception
Babysitting
Babysitting/Child services
General
Non-smoking property
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
Sundry/Convenience shop
Gift/Newsstand
Hairdresser
Beauty salon
Multilingual staff
Sports & Fitness
Fitness centre
Tubing
Outdoor tennis court
Golf course
Fitness studio
Services
Airport shuttle
Room service
Bicycle hire
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Dining
Breakfast
Restaurant buffet
Snack bar
Bar/ Lounge area
Coffee/Tea in lobby
Free breakfast
Buffet breakfast
Business
Meeting room
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's pool
Kids club
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Beach towels
Sun loungers
Casino
Aqua park
Night club
Entertainment
Garden area
Barbeque grills
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Treatment room
Room features
In-room air conditioning
In-room safe
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Media
Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Arena Gorda,
Punta Cana,
Dominican Republic,
La Altagracia
Map view
Arena Gorda,
Punta Cana,
Dominican Republic,
La Altagracia
City landmarks
Av. Estados Unidos
Splash Water Park
2.2
km
Golf Course
Punta Blanca Golf Club
1.2
km
Shopping Area
Punta Blanca
2.9
km
Night club
ORO Nightclub
2.1
km
Punta Cana 23000
Splash Park
3.4
km
Beach
Arena Blanca Beach
3.1
km
Punta Cana 23000
Iberostar Golf Course
4.4
km
Cave Oleg Bat House
3.8
km
Casino
Princess Tower Casino Punta Cana
4.1
km
Night club
Legacy Disco Club
4.1
km
Night club
Under the Club
4.2
km
Punta Cana 23000
Tatos Palm Beach
4.4
km
Cortecito Beach
4.7
km
Mall
Taxi Bavaro Punta Cana
4.5
km
Museum
Aroma's Museum
6.2
km
Nearby
Beach
Arena Gorda Beach
410 m
Restaurants
Restaurant Maiko
670 m
Carretera El Macao Arena Gorda
Kukua Beach Club Restaurant
890 m
Carretera de Arena Gorda a Macao Entrada por Club de Golf Punta Blanca
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
6.4
Location
7.0
Service
6.4
Dining
6.2
Guest reviews
6.4/10
based on 9 reviews
7.2
7.2/10 based on 1661 reviews
Michael
United Kingdom,
May
2024
6.2/10
The hotel rooms were comfortable but noisy, and a few areas had unpleasant odors. The service was slow but staff tried to assist daily. The location was busy but close to amenities. The dining experience lacked variety and cleanliness. Overall, a decent stay with some drawbacks.
Rooms
7.0
The rooms were comfortable but noisy, situated close to busy areas like the tunnel and stairs. There were occasional unpleasant odors in certain dining areas.
Service
6.0
The service was slow at times, but the staff tried to assist daily.
Location
6.0
The location was crowded but offered amenities like a swim-up bar and waiter service. Some areas had cleanliness issues.
Dining
5.0
The dining experience lacked variety and cleanliness, with occasional food replenishment issues.
Facilities
7.0
Shirley
United Kingdom,
May
2024
5.0/10
The hotel's rooms are absolutely filthy and outdated, barely providing cool air, and there were noisy guests with no sound insulation. However, the location is lovely, right on a stretch of sandy beach, but in need of improvements. The dining experience could use more variety, and a traditional bread was available. The service was mixed, with some staff going above and beyond to help, while others lacked privacy awareness.
Rooms
5.0
The room was not up to standards, quite filthy and outdated with poor air conditioning.
Service
6.0
Some staff arranged for a better room, but privacy was sometimes lacking during cleaning.
Location
5.0
The location is on a lovely beach but needs improvements overall.
Dining
7.0
Limited food choices, mostly stuck with pizza and fries, although enjoyable.
Facilities
5.0
Facilities are in need of big improvements.
William
United Kingdom,
April
2024
6.4/10
I stayed in Villa 27, just a 2-minute walk from the beach and pool area. The rooms were updated but a bit dirty. The Wi-Fi in the main restaurant was good. The hotel staff worked hard but sometimes seemed bothered if not ready to order. Ann-Liz, our room service attendant, was exceptionally polite and friendly. The location was spotless and well maintained, offering a clean swim-up bar and waiter service poolside. While the lobby decor wasn't top-notch, the overall cleanliness was impressive. The dining experience was a letdown with late service and repetitive food offerings. Despite some downsides, this hotel still presented a decent value for money.
Rooms
6.0
The rooms were updated but a bit dirty.
Service
7.0
The staff worked hard and long hours, but Ann-Liz, our room service attendant, was very polite and genuinely friendly.
Location
8.0
The location was spotless and well maintained, offering a clean swim-up bar and waiter service poolside.
Dining
5.0
The dining experience was really bad with late service and repetitive food offerings.
Facilities
7.0
Facilities provided were satisfactory for the stay.
Stewart
United Kingdom,
April
2024
7.4/10
The hotel is situated in a lovely location on a long stretch of pale sandy beach with palm trees, offering a lively sea experience. Although the beach is beautiful, I found myself waiting a lot for staff assistance and unfortunately got sick after dining at the snack bar. The hotel provides a quieter ambiance compared to the beach pool, beneficial for families seeking relaxation.
Rooms
7.0
The rooms, off a 'corridor,' were a bit outdated and excessively humid unless the AC was on. I had to interact with the front desk multiple times upon arrival.
Service
8.0
The staff made a significant effort to accommodate our requests, even with language barriers. They arranged for us to switch to a better room and were particularly helpful for a maintenance issue we encountered.
Location
8.0
The location is stunning, offering a beautiful beach setting with lively waves. However, I found the hygiene of the staff preparing food somewhat questionable, leading to an incident where I got sick after dining at the snack bar.
Dining
7.0
The dining options, while diverse, were unfamiliar to my tastes, so I stuck with simpler choices like pizza and fries. The hotel's 'snack bar/buffet' offered a decent selection, with a noticeable difference in food variety compared to other restaurants.
Facilities
7.0
The facilities provided by the hotel were adequate for a comfortable stay, with particular attention to maintenance needed in the dining area.
Leslie
United Kingdom,
March
2024
7.0/10
The resort had some noisy rooms situated close to the tunnel and stairs where the air conditioning was not working properly. The location made it challenging to enjoy the terrace due to constant traffic passing by, but the staff was helpful when we asked to change rooms.
Rooms
6.0
The initial room was noisy and uncomfortable due to its location, but we managed to switch to a better one. The rooms need improvement in terms of noise insulation and air conditioning.
Service
7.0
The staff, including the cleaning team and bar staff, were attentive and accommodating. However, communication was a bit challenging for non-Spanish-speaking guests.
Location
8.0
The resort was well-kept and had good amenities with a swim-up bar and excellent waiter service poolside. However, the close proximity to the tunnel and stairs affected the overall relaxation.
Dining
7.0
The dining options were varied but somewhat repetitive, and the quality was not always consistent across different areas of the resort.
Facilities
7.0
The facilities were adequate, offering various amenities like room service and tour assistance. However, the noisy rooms affected the overall experience.
Evan
United States,
January
2024
7.0/10
The hotel offers very spacious and clean rooms, which suited our needs well. However, there was a mix-up with our bed preferences that caused some inconvenience. The service was friendly and helpful, though language barriers were encountered. The location is lovely with a beautiful beach, but some issues with cleanliness and flies were noted. The dining experience had some hiccups but showed potential. Overall, a mixed but generally positive stay.
Rooms
8.0
The rooms were very large and spacious, and overall clean. We encountered an issue with the bed configuration but eventually got it sorted out.
Service
7.0
The staff was friendly and tried their best to assist, but communication was challenging due to language barriers.
Location
7.0
The hotel is located on a lovely stretch of beach, but cleanliness and flies were a downside. Some areas were crowded, but the beach itself was beautiful.
Dining
6.0
The dining experience had some issues, but there were positive aspects, especially with grilled dishes.
Facilities
7.0
The facilities offered various services but could use some improvements in different areas.
Edwin
United States,
July
2023
5.8/10
The hotel rooms, despite being a little dated, were clean and comfortable. However, there was an unpleasant odor in the dining room one afternoon. The location on the first floor was noisy and inconvenient due to the malfunctioning air conditioning and proximity to busy areas.
Rooms
7.0
The rooms were clean, despite being a bit dated.
Service
6.0
Although the service was lacking at times, the staff members were friendly and available from early morning to late at night.
Location
5.0
The location had its drawbacks, with noise and inconvenience, but it was not up to the expected standards of a five-star rating.
Dining
7.0
The dining experience was satisfactory with a good variety of food, although some issues were reported like raw fish.
Facilities
5.0
The facilities were average and met basic needs.
Dave
United Kingdom,
July
2023
7.6/10
The hotel offers stunning views and effectively keeps mosquitoes away. The rooms, while spacious, show signs of aging and lack direct ocean views. The service, though very friendly, may not always accommodate special requests without hesitation. The location is superb, especially if you prefer a quieter pool than the beach area. The dining options are varied but the food quality can be inconsistent.
Rooms
7.0
The rooms were a decent size and helped keep mosquitoes at bay, but they appeared to be older constructions with no direct ocean-facing options.
Service
8.0
The staff was exceptionally friendly, but there could be some delays in fulfilling special requests.
Location
9.0
The location is wonderful, offering a quieter atmosphere compared to the beach area and a clean beach with minimal seaweed.
Dining
6.0
Facilities
8.0
The facilities, including a swim-up bar and attentive poolside service, ensure you never go thirsty.
Warren
United States,
April
2023
6.0/10
Upon arrival at the resort, our needs were met, which was great. I stayed in Villa 27, the second block from the beach/pool area, just a 2-minute walk away.
Rooms
7.0
The room met my needs, and it looked clean.
Service
5.0
I found the service to be extremely rude towards the guests. I experienced staff tutting when not ready to order food, refusing to take a drink order until decisions were made, and even finding my clothes in the bathroom sink after I left them on the floor.
Location
8.0
The location is beautiful, directly on the beach. I did spend time waiting for staff, though.
Dining
7.0
The dining experience offered many dessert options and a variety of foods. One negative was being forced to eat breakfast late and in an inconvenient location.